a022 THESE IS OUR WORLD, AND ITa019S THE MAIN PART
a022 WE HAVE OUR NIGHT AS DAY AND WE CALL IT GRAVEYARD
a022 WE HAVE TO WORK HARD AND ANSWER THOSE CALL
a022 POLITELY ASKING a01CCAN I PUT YOU ON HOLD?a01D
a022 LET THEM KNOW YOUa019RE MORE THAN WILLING TO HELP THEM
a022 SHOW EMPATHY TO WHATEVER MIGHT HAPPEN
a022 PROVIDE SATISFACTION FOR THE COSTUMER
a022 DO IT BY RESOLVING THEIR CONCERN
a022 MAKE THEM FEEL YOUa019RE THE ONLY KEY
a022 TO HAVE THEIR PROBLEM DISAPPEAR
a022 REMEMBER THAT YOUa019RE THE LEADER OF THE CALL
a022 NEVER LET THE COSTUMER TO TAKE CONTROL
a022 BUT NEVER EVER TRY TO INTERUPT
a022 YOUa019RE THERE TO LISTEN AND INTERACT
a022 BEFORE THE CALL ENDS DONa019T FORGET TO SAY
a022 THANK YOU FOR CALLIN CRICKET AND HAVE A NICE DAY
C-R-I-C-K-E-T, WEa019RE THE CSRa019S WITH ABILITY
C-R-I-C-K-E-T, OUR KEY TO SUCCESS IS PROFICIENCY
C-R-I-C-K-E-T, WE AINa019T JUST GROUP WE ARE A FAMILY
C-R-I-C-K-E-T, PUT UR HANDS UP FOR 11-B
