SoundClick Support

Help/Support

Questions

Top 15 questions
	How can I improve my charts ranking? How do I clear my browser cache? Is this service free (for bands/artists)? How do I download the mp3 file? Am I allowed to post cover songs? How do I place a song in your charts? Where can I upload my mp3s? Is this service free? I could not find the answer I was looking for! Is this service free (for listeners)? How many songs can I upload? I have one song in the charts, but none of my others. Why? Do I need to install or download anything? I don't make money or sell songs. So I can post those, right? Am I allowed to freestyle over well-known beats?

FAQ - General Questions
	Is this service free? Where can I upload my MP3s? Do I keep the rights to my music? Where can I change my username, login email, password? How do I create mp3 files? How many songs can I upload? Can I upload any mp3 file I want?
...all questions for this topic
FAQ - "I'm a Listener"
	How do I download the mp3 file? Is this service free (for listeners)? Is it legal to download mp3 songs? I can't hear anything, no sound How do I burn mp3 songs to CD? How do I add a song to my station? Where can I report copyright violations?
...all questions for this topic
FAQ - "I'm a band/artist"
	How do I clear my browser cache? Is this service free (for bands/artists)? Am I allowed to post cover songs? How many songs can I upload? I don't make money or sell songs. So I can post those, right? Am I allowed to freestyle over well-known beats? Where do I sign up as band?
...all questions for this topic
FAQ - Digital MP3 Store
	What do I need to sell MP3 downloads? How much do I get paid? What can I sell? Only single songs? How can I buy an MP3 song or album? Do I have to pay a monthly fee? Is this service free? Do I need a credit card? In what format can I download the song(s)?
...all questions for this topic
FAQ - Login or Sign-Up
	I haven't received my activation code I forgot my log-in information I accidently signed up as listener. Where can I switch to a band account? I can't log in anymore Where do I edit the login info? The activation code doesn't work I try to log in, but I always get redirected to the homepage
...all questions for this topic
FAQ - "I'm looking to advertise on SoundClick"
	Do you have a media kit? What's the minimum purchase? Do you offer special campaigns?
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FAQ - SoundClick MP3 PLayer
	Do I need to install or download anything? Customize my player size My HiFi mp3 files play too fast or too slow Why did you develop the player? ZoneAlarm Pro blocks audio streams
...all questions for this topic