When the veteran leaves the Air National Guard, service records are sent to the state headquarters (Office of the Adjutant General) which functions as a separation and transfer point.

» highest in charts:   # 1293   (127,680 songs currently listed in Acoustic)
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The state sends the records to ARPC. At ARPC, a sorting process occurs. Records for guardsmen completely separated, who have completed their military contract, are sent to NPRC. Records for retired guardsmen are sent to NPRC when they begin to receive retired pay. All other service records are retained until the military commitment expires. Then they are forwarded to NPRC (address code 13).

At this point I do not grasp the extent of the immigration issues that would prevent the tour from commencing, but it is not a far-reaching conclusion to imagine that apart from band members, there are a great deal of support staff that may also be affected. Surely, well-known rock celebrities could find a way to enter the country, but deny entry to their entourage and/or crew, and the show simply can not go on. Or so I ascribe from what I've learned thus far.

Because of delays in forwarding records from one point to another, the records may not be where they are supposed to be. It is possible that the records may never have left the separation center or treating facility or may be with his/her Reserve/Guard unit or the records might be in the veteran's possession.